Privacy Policy

Last Updated: December 2025

1. Introduction

AIVZN ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered camera analytics services.

2. Information We Collect

We collect information in the following ways:

Information You Provide:

• Account registration details (name, email, phone number, business information)
• Payment and billing information
• Communications with our support team
• Camera configuration and settings

Automatically Collected Information:

• Video footage from connected cameras (processed for analytics)
• Device information and IP addresses
• Usage data and analytics
• Log files and diagnostic data

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Process video analytics and generate insights
• Send alerts and notifications
• Improve and personalize our services
• Communicate with you about updates and support
• Comply with legal obligations
• Detect and prevent fraud or security issues

4. Video Data Processing

Our AI processes video data to provide analytics such as:

• Customer counting and traffic patterns
• Behavior analysis and heatmaps
• Security monitoring and alerts
• Workforce productivity insights

Video data is processed in real-time and analytics are stored according to your retention settings. We do not sell video footage or analytics data to third parties.

5. Data Sharing and Disclosure

We may share your information with:

• Service providers who assist in operating our platform
• Legal authorities when required by law
• Business partners with your explicit consent

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security audits and assessments
• Employee training on data protection

7. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations. Video analytics data is retained according to your configured retention period. You can request deletion of your data at any time.

8. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent at any time

9. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: hello@aivzn.in
• Phone: +91 78456 94377
• Address: Banjara Hills, Hyderabad, Telangana 500034